Meet the staff

My name is Shelly Richard, I’m thrilled to be your friendly face here. With a passion for customer service, I’m dedicated to making your experience as seamless and enjoyable as possible. From scheduling your appointments to personally greeting you when you arrive, I’m here to help every step of the way.  

As your go-to cashier, I ensure that everything runs smoothly during your visit. I truly love what I do, and I believe that a warm smile and a positive attitude can make all the difference. Every day, I look forward to welcoming our valued customers and assisting in any way I can.

Thank you for choosing us for your automotive needs – I can't wait to meet you!

Hello! I’m Erick Navarro, a mechanic with over a decade of hands-on experience specializing in suspension, brakes, and routine maintenance. My passion for automotive care runs deep, and I truly enjoy what I do—so much so that it never feels like a job to me! I take pride in providing quality service and ensuring that every vehicle I work on is safe and performing at its best. No job is too large or small; I'm here to tackle any challenge and help keep you on the road. Whether you need a quick tune-up or a more extensive repair, I’m dedicated to delivering excellent results and a positive experience. I look forward to assisting you with all your vehicle needs!

Hello! I’m Lilly Martin, and I’ve been working as a service writer in the automotive industry for over 10 years. I take great pride in my role, where I get to connect with customers and help them navigate their vehicle service needs.

My goal is to build a new customer base by providing transparent, fair, and competitive pricing. I genuinely enjoy what I do, and I'm passionate about helping people keep their vehicles in top shape. Whether you have a quick question or need in-depth assistance, I'm here to ensure you have a positive experience every step of the way.   I look forward to working with you and helping you with all your automotive needs!

My name is Gino Valenzuela, and I’m thrilled to introduce myself as the proud owner of Palms to Pines Automotive. With over 20 years of experience in the automotive industry, I have a passion for keeping vehicles in top shape. Specializing in diagnostics, tuning, and alignments, I’ve dedicated my career to ensuring that cars run smoothly and efficiently.  

Having recently acquired this company, I’m excited to continue serving our loyal customers while welcoming new faces as well. I believe in building strongrelationships with everyone I meet, and I can’t wait to get to know each of you better!